Refund policy

All Sales Final

All sales are final. I do not accept returns, exchanges, or cancellations once an order has been placed. Please review your order carefully before completing your purchase.

Each tumbler is lovingly handcrafted and packaged with great care — wrapped in bubble wrap and secured with protective packaging materials to ensure it arrives safely. However, once your order leaves my hands, Smootchie Sips is not responsible for any damage that occurs during shipping and handling. If you experience an issue with your shipment, I encourage you to contact the carrier directly to file a claim.

Thank you for supporting a small, handcrafted business — I truly appreciate every order!